Privacy Policy

At Honestlyclean, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Service address
Billing information
Booking details and service preferences
Communications between you and Honestlyclean
Website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

Schedule and provide cleaning services
Process payments and invoices
Respond to inquiries and customer support requests
Send booking confirmations and service updates
Improve our website and customer experience
Comply with legal and regulatory requirements

3. Payment Information

Payment information is processed securely through trusted third-party payment providers. Honestlyclean does not store complete credit card information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Employees and contractors involved in providing services
Payment processing providers
Software and scheduling platforms used to operate our business
Government authorities when required by law

All third parties are expected to maintain appropriate privacy and security standards.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve functionality and understand how visitors use our website.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Retention of Information

We retain personal information only as long as necessary to:

Provide our services
Maintain business records
Meet legal, tax, accounting, and regulatory obligations

8. Your Rights

Depending on applicable privacy laws, you may have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your information where legally permitted
Withdraw consent to certain uses of your information

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. Honestlyclean is not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Honestlyclean
Email: hello@honestlyclean.ca
Website: Honestlyclean
Phone: (604) 704-3554

More than cleaning — we care.